Shipping policy

Please allow 1-3 business days for processing before items will ship when placed using the standard shipping option. 

Standard Shipping
 Shipping Charge Estimated Delivery
≤0.6lb $3.99
 4 to 7 business days after shipping. Please allow 1-3 business days for processing. 
>0.6lb $5.99 4 to 7 business days after shipping. Please allow 1-3 business days for processing. 
>1lb $9.99 4 to 7 business days after shipping. Please allow 1-3 business days for processing. 
>5lbs $14.99 4 to 7 business days after shipping. Please allow 1-3 business days for processing. 

 

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out. Shipping is the charge for gifthorseboutique.com internet order processing, item selection, packaging, transport, and handling.

Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation and vary with specific requests, such as monogramming. Shipments may ship in multiple packages. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at the time of order. Shipments may ship separately. 

Please contact us if you have any questions regarding when you will receive your order. 

*Orders placed after noon (CT) Friday will be processed Monday. Shipping charges and times may vary by merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes. 

Carrier Contact Numbers:

  • USPS: 1-800-275-8777
  • International USPS: 1-800-222-1811
  • UPS: 1-800-742-5877

Gift Horse Boutique is not responsible for:

  • Delays with US Postal Service or UPS shipping
  • Lost, damaged, or marked delivered items. To file a claim with carrier, please notify the carrier. 

Shipping FAQ

US Postal Service Guarantees 

  • We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

UPS Guarantees

  • We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for UPS guarantees. If the items is not delivered in time, please contact UPS (1-888-742-5877). We will NOT refund additional shipping charges if UPS fails to meet their guaranteed shipping times.

Wrong Address Disclaimer

  • It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times; hence, there is a minimal time gap to cancel/change your order or change it's address. If you decide to cancel your order or change your shipping address, please contact us here as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we will do so. 
  • If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery

Monogrammed, Graphic Tees, and Custom-Made Items

  • All monogrammed, vinyl or graphic tee orders are customized and made to order. These orders may take up to 7-10 business days to process and be ready for shipment, no matter which shipping method is chosen. 
    • Please note: During peak seasons, this may take longer due to high order volume.

Restricted/Hazardous (HAZMAT) Items

  • Certain customer commodities are considered hazardous materials, such as aerosols, nail polish, fragrances, and other alcohol-based products; our policy is to hip these items as standard shipping (ground only) to continental U.S. locations, including APO/FPO/DPO addresses, Puerto Rico, Guam, and all other U.S. territories. 

U.S. South Dakota Sales

  • The seller has collected the simplified sellers' tax on taxable transactions delivered into South Dakota, and the tax will be remitted on the customer's behalf to the South Dakota Department of Revenue.